Who We Are
This privacy policy applies to NorthWalesHolidays.org.uk ("this site," "we," "us"). The site is operated as an independent travel information resource covering North Wales. For data protection purposes, the data controller is the operator of this website.
This policy explains what personal data we collect, how we use it, your rights regarding that data, and how to contact us with questions or requests.
What Data We Collect
Email addresses: If you subscribe to our email newsletter or updates, we collect your email address. We use this only to send the communications you have subscribed to. We do not share your email address with third parties for marketing purposes.
Usage data: Like most websites, we collect standard internet log information and anonymous usage data (pages visited, time spent on the site, referring website) through web analytics tools. This data is collected in aggregate and is not used to identify individual users.
Cookies: This site uses cookies — small text files stored on your device — for analytics and site functionality. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some features of the site.
Contact data: If you contact us by email, we will retain your email address and the content of your message for as long as necessary to respond to and resolve your enquiry.
How We Use Your Data
We use personal data for the following purposes:
- To send the email newsletter or updates you have subscribed to.
- To analyse site usage in aggregate to improve the content and user experience of the site.
- To respond to enquiries you send to us.
- To comply with legal obligations.
We do not sell, rent, or trade your personal data to third parties. We do not use your data for automated decision-making or profiling.
Legal Basis for Processing (UK GDPR)
Where we process personal data, we do so on the following legal bases under UK GDPR:
- Consent: For email newsletter subscriptions — you can withdraw consent at any time by unsubscribing from any email we send.
- Legitimate interests: For anonymous analytics data used to improve the site.
- Legal obligation: Where we are required by law to retain certain records.
Data Retention
We retain email addresses for newsletter subscribers for as long as the subscription is active. If you unsubscribe, your email address is deleted within 30 days. Contact enquiry data is retained for up to 12 months after the enquiry is resolved. Anonymous analytics data is retained in aggregate form.
Third-Party Services
This site uses the following third-party services that may process data:
- Web analytics: We use an analytics service to collect anonymous usage data. No personally identifiable information is collected by these tools.
- Email newsletter service: Email addresses for newsletter subscribers are stored with a third-party email service provider. That provider processes data in accordance with their own privacy policy.
- Embedded maps: This site uses embedded mapping functionality. Use of embedded maps may result in your IP address being sent to the mapping service provider.
Links to third-party websites (attraction sites, booking platforms, transport operators) on this site are not covered by this privacy policy. We recommend reading the privacy policies of any third-party sites you visit.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can ask us to correct inaccurate data.
- Right to erasure: You can ask us to delete your personal data.
- Right to withdraw consent: You can withdraw consent for newsletter subscriptions at any time by using the unsubscribe link in any email we send.
- Right to complain: You have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data correctly.
To exercise your rights, contact us at the email address on our About page.
Updates to This Policy
This privacy policy was last updated in May 2025. We may update it from time to time to reflect changes in our data practices or legal requirements. Material changes will be notified to newsletter subscribers.